Account management reports

Reports can be customized, scheduled, and automatically delivered to recipients or viewed and downloaded through the STA Token Management console.

The service provider reporting engine provides an extensive range of usage, compliance, inventory management, and billing reports.

You can also view subscriber metrics.

Account managers can also access the following account management reports:


Account Manager - Roles	Auth Nodes	Dormant Accounts	SIM Slot Information
Account Manager - with Static Passwords (Internal)	Authentication Metrics (Rolling YTD)	Expired Accounts	SMS Message Report
Account Manager Activity - Detail	Authentication Metrics Detailed (Rolling YTD)	Expiring Accounts	SMS Message Report - Detailed
Account Manager Activity - Logons	Billing - Detail	Service Metrics - Average Authentications per User (Rolling YTD)	Token Assignment Report
Account Manager List - Detail	Billing - Monthly Transaction Summary	Service Metrics - Total Active Users per Month (Rolling YTD)	Tokens - by Account
Account Summary	Billing - Summary	Service Metrics - Total Authentications per Month (Rolling YTD)	Tokens - by Account, Detail
Alert History	Billing - Transaction Logs, by Account	Service Metrics - Total Subscribed Accounts (Rolling YTD)	Token by Serial Number Range
Account Activation Report	Billing - Transaction Log, by Account, Detailed	Service Metrics - Total Subscribed Capacity (Rolling YTD)	User and Token Count by Container
Allocated Tokens	Billing - Users by Custom Field	SIM Provisioning	Users by Container

Automatically remove reports

Reports can be automatically removed after a configurable number of days. However, the source data is retained and the reports can be regenerated.

On the STA Token Management console, select Administration > Auto Remove.
Enter the number of days after which the reports are removed.
- 1: (Minimum) Removes reports that are more than one day old.
- 365: (Default) Removes reports that are more than one year old.
- 1826: (Maximum) Removes reports that are more than five years old.
  
  In the STA Classic service zone, reports that are more than one year old are removed even if this value exceeds 365 (days).
Click Apply.

Account Manager - Roles

Class: Account Management

Filters:

Fields in Report	Returns:
Role Name	String
Role Description	String
Last Modified	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Modified by	String
Module	String (Tab Name: Module Name)
Permissions	Value: Access Edit Delete Add Import Export View Log Everything

Account Manager - with Static Passwords (Internal)

Lists Account Managers with Static Password logon credentials.

Class: Account Management

Filters:

Fields in Report	Returns:
UserID	String
Logon ID	String
Last Name	String
First Name	String
Status	Value: Active Suspend
Scope	String

Account Manager Activity - Detail

Lists Operator activity in chronological order over last N days.

Class: Compliance

Filters:

During last: N days

Fields in Report	Returns:
Timestamp	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
UserID	String
Action Type	String
Result	Value: Success Error
Action Data	String

Account Manager Activity - Logons

Reports Operator logons in chronological order over last N days.

Class: Compliance

Filters:

During last: N days

Fields in Report	Returns:
Timestamp	yyyy/mm/dd hh:mm:ss xM (AM or PM)
UserID	String
LogonID	String
UserID	String
SourceIP	String
Credential Type	Value: GrIDsure KT LDAP/AD Password Legacy MobilePASS OATH Static Password RB SecurID SMS
Token S/N	Value: 0 (password used to logon) serial number (specific token used to authenticate) Multiple (authentication failed against all possible credentials)
Result	Value: Success (authentication passed) Failure (authentication failed) Challenge (Account Manager prompted for OTP in response to Challenge)
Message	String

Account Manager List - Detail

Lists Account Managers, role, scope, access restrictions and last logon.

Class: Account Management

Filters:

Fields in Report	Returns:
UserID	String
LogonID	String
Last Name	String
First Name	String
Status	Value: Active Suspend Pending
Created On	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Role	String
Scope	String
Start Date	Value: ---- = none yyyy/mm/dd
End Date	Value: ---- = none yyyy/mm/dd
Start Time	Value: ---- = none hh:mm
End Time	Value: ---- = none hh:mm
Days	Value: 1111111 Where: 0 = restricted. 1=allowed, range MTWTHSS

Account Summary

Reports Account Service Status and Capacities.

Class: Account Management

Filters:

Account Name
Custom#1
Child only
Service Type
Evaluation
Minimum Capacity

Fields in Report	Returns:
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Service Type	Value: Service Provider = Virtual Service Provider Subscriber = Subscriber
Evaluation	Value: No = Not Evaluation Yes = Evaluation
Start date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Stop date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Management Group	String
Capacity	Integer
User Count	Integer
Token Count	Integer
Active Auth Methods	Integer
Parent Account	String
STA Status	Value: Active Disabled
STA Class	Value: Evaluation Production
STA Activated	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
STA Expires	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)

Alert History

Selection Criteria: Reports all alerts and alert status

Class: Security Policy

Filters:

Date Range
Start Date
Current Month
Last X Months: 1-12 default=1
Service Type

Fields in Report	Returns:
Date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Alert ID	Integer
Account	String
Message	String
Acknowledged On	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Acknowledged By	String
Acknowledged Comment	String
Closed On	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Closed By	String
Closed Comment	String
Removed On	Value yyyy/mm/dd hh:mm:ss xM (AM or PM)
Removed By	String

Account Activation Report

Summarizes changse to active users by account.

Class: Billing

Filters:

Account
Child only

Fields in Report	Returns:
Account Name	String
Year	String
Month	String
Custom#1	String
Custom#2	String
Custom#3	String
Active Users (Current Month)	Integer
Active Users (Previous Month)	Integer
Deactivated Users (Current Month)	Integer
New Activations (Current Month)	Integer

Allocated Tokens

Reports token totals by type (active or inactive).

Class: Account Management

Filters:

Account
Custom#1
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts

Fields in Report	Returns:
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Parent	String
Active RB	Integer
Active KT	Integer
Active MP	Integer
Active GrID	Integer
Active RSA	Integer
Active OATH	Integer
SMS Credits Used	Integer
Inactive RB	Integer
Inactive KT	Integer
Inactive MP	Integer
Inactive GrID	Integer
Inactive RSA	Integer
Inactive OATH	Integer
SMS Credits Inventory	Integer

Auth Nodes

Reports auth node information.

Class: Account Management

Filters:

Account
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts

Fields in Report	Returns
Account	String
Host Name	String
Agent Description	String
Resource Name	String
Low IP Address in Range	String
High IP Address in Range	String
Use as RADIUS Node	Value: No Yes
Allow account lookup based on user name	Value: No Yes
Disable PIN change request	Value: No Yes
Enabled Realm Authentication	Value: No Yes
Parse Mode	Value: First Found Last Found
Realm Identifier	String
Remove Realm Suffice	Value: No Yes
Modified Date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Parent Name	String

Authentication Metrics (Rolling YTD)

Reports total authentications per month (Rolling YTD).

Class: Account Management

Filters:

Account
Custom#1
Child only
- All = Includes the parent and the whole sub-tree
- Child = Includes the parent and only direct children

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Fields in Report	Returns:
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Current Month (M)	Value = yyyyy-mm
M-1 (proper month name)	Value = yyyyy-mm
M-2	Value = yyyyy-mm
M-3	Value = yyyyy-mm
M-4	Value = yyyyy-mm
M-5	Value = yyyyy-mm
M-6	Value = yyyyy-mm
M-7	Value = yyyyy-mm
M-8	Value = yyyyy-mm
M-9	Value = yyyyy-mm
M-10	Value = yyyyy-mm
M-11	Value = yyyyy-mm
Parent Account	String

Authentication Metrics Detailed (Rolling YTD)

Reports authentication metrics for day, wtd, mtd, and ytd periods.

Class: Account Management

Filters:

Account
Custom#1
Child only
- All = Includes the parent and the whole sub-tree
- Child = Includes the parent and only direct children

Fields in Report	Returns
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Parent	String
Today – Pass	Integer
Today – Fail	Integer
Today – Total	Integer
Week to date – Pass	Integer
Week to date – Fail	Integer
Week to date – Total	Integer
Month to date – Pass	Integer
Month to date- Fail	Integer
Month to date- Total	Integer
Year to date – Pass	Integer
Year to date – Fail	Integer
Year to date – Total	Integer
Last Year – Pass	Integer
Last Year – Fail	Integer

Billing - Detail

Billing detail by asset.

Class: Billing

Filters:

Account Name
Custom#1
Transaction ID

Fields in Report	Returns
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Transaction ID	Integer
Transaction Type	String
Product	String
Number Activated	Integer
Number Transferred	Integer
Capacity	Integer
Provider	String
Allocation date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Billing Basis	String
Rate	String
Reference	String
Comment	String
Warranty Replacement	String
For Evaluation	String

Billing - Monthly Transaction Summary

Billing detail by transaction with asset totals in a given month.

Class: Billing

Filters:

Child only
- All = All accounts in tree
- Child = Only on-boarded accounts
Account
Custom#1
Month

Fields in Report	Returns:
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Parent	String
RB	Integer
KT	Integer
MP	Integer
GrID	Integer
RSA	Integer
OATH	Integer
SMS Credits	Integer
ICE	Integer
Capacity	Integer

Billing - Summary

Billing detail by transaction.

Class: Billing

Filters:

Account Name
Custom#1
Transaction ID

Fields in Report	Returns:
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Transaction ID	Integer
Transaction Type	Value: Rental Sale ICE SMS Credits
Billing Basis	Value: Allocation Activation Authentication Transfer
Billing Start Date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Rate	String
Reference	String
Comment	String
Warranty Replacement	Value: No Yes
Type	Value: KT RB MP Custom SecurID OATH Legacy
Capacity	Integer
Allocation date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Total Units	Integer

Billing - Transaction Logs, by Account

Reports transactions between specified dates.

Class: Billing

Filters:

Account Name
Custom#1
Start date range
End date range
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts

Fields in Report	Returns:
Account Name	String
Custom#1	String
Custom#2	String
Custom#3	String
Transaction ID	Integer
Reference	String
Allocated by	String
Allocation Date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Quantity	Integer
Type	Value: Rental Sale ICE SMS Credits
Product	Value: KT RB MP Custom OATH SecurID Legacy
Capacity	Integer
Parent Name	String

Billing - Transaction Log, by Account, Detailed

Reports transactions by account.

Class: Billing

Filters:

Account Name
Custom#1
Start date range
End date range
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts

Fields in Report	Returns:
Account Name	String
Custom#1	String
Custom#2	String
Custom#3	String
Transaction ID	Integer
Reference	String
Allocated by	String
Allocation Date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Type	Value: Rental Sale ICE SMS Credits
Serial Number	String
Product	Value: KT RB MP Custom OATH SecurID Legacy (Nothing indicates capacity only)
Capacity	Integer Total capacity in transaction (not total per unit per transaction)
Parent Name	String

Billing - Users by Custom Field

Selection Criteria: Reports users across in child accounts, filtered by Custom#1 field

Class: Billing

Filters:

Custom#1

Fields in Report	Returns:
Account Name	String
UserID	String
Custom#1	String
Custom Field 3	String
Token Type	String
Evaluation	Integer: 0 1

Dormant Accounts

Lists accounts with no authentications in N days.

Class: Account Management

Filters:

Period: Enter an integer. Default value is 30 days.
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts

Fields in Report	Returns
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Service Type	Value: Service Provider Subscriber
Evaluation	Value: No Yes
Start date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Stop date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Capacity	Integer
Token Count	Integer
Active Auth Methods	Integer
Parent Account	String

Expired Accounts

Selection Criteria: Lists account with expired service dates.

Class: Account Management

Filters:

Child only
- All = All accounts in tree
- Child = Only on-boarded accounts

Fields in Report	Returns
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Service Type	Value: Service Provider Subscriber
Evaluation	Value: No Yes
Start date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Stop date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Capacity	Integer
Token Count	Integer
Active Auth Methods	Integer
Parent Account	String

Expiring Accounts

Selection Criteria: Lists account with service expiring in N days

Class: Account Management

Filters:

Expiring within:
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts

Fields in Report	Returns:
Account	String
Custom#1	String
Custom#2	String
Custom#3	String
Service Type	Value: Service Provider Subscriber
Evaluation	Value: No Yes
Start date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Stop date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Capacity	Integer
Token Count	Integer
Active Auth Methods	Integer
Parent Account	String

Service Metrics - Average Authentications per User (Rolling YTD)

Reports average authentications/user by account type (rolling YTD).

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Class: Service Metrics

Filters:

Service Type: All, Subscriber, Virtual Service Provider
Evaluation: All, Yes, No

Fields in Report	Returns
Current Month (M)	Value yyyyy-mm
M-1	Value yyyyy-mm
M-2	Value yyyyy-mm
M-4	Value yyyyy-mm
M-5	Value yyyyy-mm
M-6	Value yyyyy-mm
M-7	Value yyyyy-mm
M-8	Value yyyyy-mm
M-9	Value yyyyy-mm
M-10	Value yyyyy-mm
M-11	Value yyyyy-mm

Service Metrics - Total Active Users per Month (Rolling YTD)

Reports total active users by account type (rolling YTD).

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Class: Service Metrics

Filters:

Service Type: All, Subscriber, Virtual Service Provider
Evaluation: All, Yes, No
Child Only: All, Child Only

Fields in Report	Returns:
Account	String
Plan	Value: SafeNet Trusted Access Basic SafeNet Trusted Access SafeNet Trusted Access Premium
Custom #1	String
Custom #2	String
Custom #3	String
Current Month (M)	Value: yyyyy-mm
M-1	Value: yyyyy-mm
M-2	Value: yyyyy-mm
M-3	Value: yyyyy-mm
M-4	Value: yyyyy-mm
M-5	Value: yyyyy-mm
M-6	Value: yyyyy-mm
M-7	Value: yyyyy-mm
M-8	Value: yyyyy-mm
M-9	Value: yyyyy-mm
M-10	Value: yyyyy-mm
M-11	Value: yyyyy-mm
Id	Unique Account ID

Service Metrics - Total Authentications per Month (Rolling YTD)

Reports average authentications/user by account type (rolling YTD).

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Class: Service Metrics

Filters:

Service Type: All, Subscriber, Virtual Service Provider
Evaluation: All, Yes, No

Fields in Report	Returns
Current Month (M)	Value yyyyy-mm
M-1	Value yyyyy-mm
M-2	Value yyyyy-mm
M-4	Value yyyyy-mm
M-5	Value yyyyy-mm
M-6	Value yyyyy-mm
M-7	Value yyyyy-mm
M-8	Value yyyyy-mm
M-9	Value yyyyy-mm
M-10	Value yyyyy-mm
M-11	Value yyyyy-mm

Service Metrics - Total Subscribed Accounts (Rolling YTD)

Reports total number of subscribed accounts (rolling YTD).

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Class: Service Metrics

Filters:

Service Type: All, Subscriber, Virtual Service Provider
Evaluation: All, Yes, No

Fields in Report	Returns
Current Month (M)	Value yyyyy-mm
M-1	Value yyyyy-mm
M-2	Value yyyyy-mm
M-4	Value yyyyy-mm
M-5	Value yyyyy-mm
M-6	Value yyyyy-mm
M-7	Value yyyyy-mm
M-8	Value yyyyy-mm
M-9	Value yyyyy-mm
M-10	Value yyyyy-mm
M-11	Value yyyyy-mm

Service Metrics - Total Subscribed Capacity (Rolling YTD)

Reports total quantity of subscribed capacity (rolling YTD)

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Class: Service Metrics

Filters:

Service Type: All, Subscriber, Virtual Service Provider
Evaluation: All, Yes, No

Fields in Report	Returns
Current Month (M)	Value yyyyy-mm
M-1	Value yyyyy-mm
M-2	Value yyyyy-mm
M-4	Value yyyyy-mm
M-5	Value yyyyy-mm
M-6	Value yyyyy-mm
M-7	Value yyyyy-mm
M-8	Value yyyyy-mm
M-9	Value yyyyy-mm
M-10	Value yyyyy-mm
M-11	Value yyyyy-mm

SIM Provisioning

All SIM provisioning tasks (This report is not available unless licensed for SAE).

Class: Asset Management

Filters:

Start date range
End date range

Fields in Report	Returns
Task ID	Integer
MSISDN	Integer
Slot #	Integer
User Name	String
Serial	String
State	Integer
Failed attempt count	Integer
Result	Integer
OTA Server Message	String

SIM Slot Information

Information on SIM cards with a token provisioned. (This report is not available unless licensed for SAE).

Class: Asset Management

Filters:

MSISDN
Start date range
End date range

Fields in Report	Returns
MSISDN	Integer
Slot #	Integer
Serial	String
Token Type	String
Slot State	Integer
Description	String

SMS Message Report

Reports the number of SMS message sent in a time period.

Class: Billing

Filters:

Account Name
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts
Start date range
End date range

Fields in Report	Returns:
Account Name	String
Account Custom#1	String
Account Custom#2	String
Account Custom#3	String
Month	Integer
SMS/OTP	Integer
SMS/Alerts and Messages	Integer

SMS Message Report - Detailed

Details of SMS message sent in a time period.

Class: Billing

Filters:

Account Name
Messages in:
- Current Month
- Last Month
- Last 3 Months
- Last Year
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts
Start date range
End date range

Fields in Report	Returns:
Account Name	String
Account Custom#1	String
Account Custom#2	String
Account Custom#3	String
Time	Value
Message Type	String
UserID	String
Sent To	Integer
Gateway	String

Token Assignment Report

Summarizes changes to token inventory.

Class: Billing

Filters:

Account Name
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts
Start date range
End date range

Fields in Report	Returns:
Account Name	String
Year	Integer
Month	Integer
Account Custom#1	String
Account Custom#2	String
Account Custom#3	String
Token Type	String
Token Inventory Start of Month	Integer
Token Inventory End of Month	Integer
Deallocation during period	Integer
Allocation during period	Integer

Tokens - by Account

Reports total tokens by type and state by account.

Class: Asset Management

Filters:

State
Child only
- All = All accounts in tree
- Child = Only on-boarded accounts

Fields in Report	Returns:
Account Name	String
Custom#1	String
Custom#2	String
Custom#3	String
Token Type	Value: KT RB MP GrIDsure OATH SecurID Legacy SMS
State	Value: All Active Assigned Lost Inventory PIN Change Not Initialized Faulty
Count	Integer

Tokens - by Account, Detail

Reports token detail by account.

Class: Asset Management

Filters:

Token Type
Child only
- Toggle (default = child only)

Fields in Report	Returns:
Account Name	String
Custom#1	String
Custom#2	String
Custom#3	String
Serial Number	String
Type	Value: KT RB MP GrIDsure OATH SecurID Legacy SMS
In-Service date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Activated Date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
State	Value: All Active Assigned Lost Inventory PIN Change Not Initialized Faulty
Last Auth Date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Total Auth	Integer
Allocation Date	Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Allocation Type	Value: Allocation Authentication Activation Transfer
Transaction ID	Integer
Reference	String
Allocated by	String

Token by Serial Number Range

This report lists tokens by serial number range.

Class: Asset Management

Filters:

From serial #
To serial #
Start date range
End date range

Fields in Report	Returns:
Allocated to	String
Allocated from	String
Account Custom#1	String
Account Custom#2	String
Account Custom#3	String
Serial #	String
Type	String
Allocation Date	Date
Transaction ID	Integer
Reference	String
Allocated by	String
Allocated by Account	String
Allocation Type	String

User and Token Count by Container

Selection Criteria: Number of user and tokens in each container for child accounts

Class: Billing

Filters: --

Fields in Report	Returns:
Account Name	String
Custom#1	String
Container Name	String
User Count	Integer
Token Count	Integer

Users by Container

Selection Criteria: List of all users by container for child accounts

Class: Billing

Filters: --

Fields in Report	Returns:
Account Name	String
Custom#1	String
Container Name	String
User Name	String
First Name	String
Last Name	String
E-mail	String
Serial	String

Suggest A Change

Account management reports

Account management reports

Automatically remove reports

Account Manager - Roles

Account Manager - with Static Passwords (Internal)

Account Manager Activity - Detail

Account Manager Activity - Logons

Account Manager List - Detail

Account Summary

Alert History

Account Activation Report

Allocated Tokens

Auth Nodes

Authentication Metrics (Rolling YTD)

Authentication Metrics Detailed (Rolling YTD)

Billing - Detail

Billing - Monthly Transaction Summary

Billing - Summary

Billing - Transaction Logs, by Account

Billing - Transaction Log, by Account, Detailed

Billing - Users by Custom Field

Dormant Accounts

Expired Accounts

Expiring Accounts

Service Metrics - Average Authentications per User (Rolling YTD)

Service Metrics - Total Active Users per Month (Rolling YTD)

Service Metrics - Total Authentications per Month (Rolling YTD)

Service Metrics - Total Subscribed Accounts (Rolling YTD)

Service Metrics - Total Subscribed Capacity (Rolling YTD)

SIM Provisioning

SIM Slot Information

SMS Message Report

SMS Message Report - Detailed

Token Assignment Report

Tokens - by Account

Tokens - by Account, Detail

Token by Serial Number Range

User and Token Count by Container

Users by Container